Your Business Deserves a Real IT Director. Not a Help Desk.
I've spent 25 years running IT for Oklahoma organizations. Now I work directly with small businesses who need honest technology leadership, not a vendor with something to sell. No account managers. No junior staff. Just straight answers and work that gets done right.
Serving Anadarko, Caddo County, and Southwest Oklahoma
You're Making Six-Figure Technology Decisions Without an Expert in the Room.
Most small business owners in southwest Oklahoma are flying blind on IT. You're taking vendor recommendations at face value, letting aging systems run past their shelf life, and hoping nothing breaks. That's where I come in. I'm Gregg Hackney, and I've spent 25 years as an IT director for school districts, manufacturers, and managed service providers across Oklahoma. I started Red Plains Technologies because businesses like yours deserve the same caliber of IT leadership as the big guys, without paying a $150,000 salary to get it.
Our Services
Whether you need a clear picture of your security exposure, someone to fix what's broken, or an experienced IT mind available when decisions need to be made, here's how I work with clients.
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Most businesses have no idea what their network looks like from the outside. I do. Using the same tools attackers use, I'll identify what your business has exposed to the public internet and give you a plain-English report with exactly what to fix and in what order.
Best for: Any business that's never had an outside set of eyes on their network, or anyone who wants to know their risk before something goes wrong.
Deliverable: Written findings report + prioritized remediation checklist + 30-minute debrief call.
Starting at $500
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Found a problem? I'll fix it. From locking down exposed remote access to enabling multi-factor authentication to documenting your systems and access for the first time, I handle the implementation so you don't have to figure it out yourself.
Best for: Businesses coming out of an assessment who want the issues resolved, not just identified.
Pricing: Quoted per project scope.
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One call a month and a direct line for questions. Not a help desk, not break-fix support. This is having an experienced IT director available when you're about to make a technology decision and need someone to tell you straight whether it's the right move.
Best for: Small businesses that want ongoing guidance without the cost of a full-time IT hire.
Starting at $300/month
Not sure which fits your situation? Start with a free conversation and I'll tell you what makes sense.
Real Problems. Real Fixes. No Guesswork.
Common Problems I See Over and Over
Backups exist, but no one has ever tested them
Employees have more access than they should
No MFA on email or critical systems
No clear ownership of IT decisions
Security tools installed but not actively monitored
No documentation of systems, vendors, or access
Examples of Immediate Fixes I’ve Delivered
Locked down admin access across entire environments
Enabled MFA across email and remote access
Identified backup failures before they became disasters
Reduced exposure from unused or misconfigured tools
Why This Matters
25+ years in IT leadership roles
Experience across schools, MSPs, and manufacturing
I’ve been the one responsible when systems fail
After 25 years managing IT across manufacturing, schools, and small businesses in Oklahoma, I've stopped being surprised by what I find. The problems change. The patterns don't. Most businesses have the same handful of issues hiding in plain sight, and most of them don't know it until something breaks.
What I Usually Find in the First 30 Minutes
A backup system that may not actually work
At least one critical account without MFA
Unknown or unnecessary admin-level access
Security gaps that tools alone won’t fix
You don’t need a full audit to uncover real problems
Why This Approach Is Different
No software sales or commissions
No long-term contracts
Advice first, tools second
Focused on reducing risk, not just keeping systems running
Real Situations I’ve Dealt With
Manufacturing Business
A production environment running on shared passwords with no backup validation. Everyone had admin access because it was easier than setting it up properly. When a key employee left, nobody could say with certainty who still had access to what, or whether the backups would actually restore.
What changed: Admin access locked down across the environment. Backup integrity verified and documented. Single points of failure identified and removed. The business went from hoping nothing goes wrong to knowing they'd survive if it did.
School Environment
A large user base with inconsistent security across the network. Some systems were locked down. Others weren't. Nobody had a complete picture of what was exposed or who could get to what.
What changed: Security controls standardized across the environment. Visibility into the network went from guesswork to documented. Exposure reduced without disrupting day-to-day operations.
Small Business Without IT Oversight
No documentation. No clear ownership of IT decisions. Vendors making recommendations with no one internally to push back or verify. Every technology problem became a fire drill because there was no structure to prevent it.
What changed: Systems and access documented for the first time. Decision-making process built around actual business needs. Fewer surprises, faster responses when something did come up.
If any of this sounds like your business, there's probably something worth looking at. The first conversation is free, and I'll tell you straight whether you actually have a problem or not.
Why Work With Us?
No Upsells, Ever. I don't sell hardware, software, or vendor contracts. I have zero financial incentive to steer you toward anything except what's right for your situation.
You Talk to Me, Not a Ticket System. There's no help desk queue, no account manager relay. You call or email me directly, and you get someone who already knows your setup.
I Know Southwest Oklahoma. Oil & gas, agriculture, municipal government, small medical practices, banks, small businesses. I understand the constraints and the risks that are specific to businesses operating in this part of the state.
Project or Retainer, Your Call. Some clients need me once for a big project. Others want me available every month. Either way works, and you're never locked into a long contract.
You Probably Have Hidden IT Risk
If any of this sounds familiar, there’s probably risk hiding in your environment
You’re not sure your backups would actually work
You don’t know who has admin access
You rely on IT vendors but don’t fully trust them
You’ve never had a real security review
Have a question or want a second opinion?
Use the form below and I’ll take a look at your situation.
(No pressure, I’ll tell you straight if you actually need help or not.)